How a Good Webinar Platform can Shorten your Buying Cycle

EventX Apr 18, 2022
Webinar Marketing Hong Kong

As consumer and webinar experts, we know there are different steps involved before consumers make a purchasing decision. For instance, you may begin by knowing the brand, recognizing the products, acknowledging their selling points, comparing them with rivals and weighing them in every possible scenario. Then, maybe with a final push of discount, you eventually take it. The whole journey from awareness, consideration, intent, purchase to retention can take you months, if not years. That is why marketing efforts are much needed to extend exposure, remind, re-market and reinforce the call to action. In fact, other than ads to push progress among stages, via webinar marketing, you can shorten consumers' buying cycle. 

How? Webinars are basically online seminars or interactive presentations that transcend geographical limitations and welcome more audience - up to 3,000 from all over the world at a time! However, webinars can be even more than that when you choose the right platform to host. Some webinar platforms lay a comprehensive foundation for implementing impact webinar marketing strategies. By picking up the right tools for your business, you can build landing pages to generate leads, send automated invitations and follow-up emails, as well as track user behaviors - on one single platform. This saves webinar hosts' time from switching around software programs and optimizes marketers' ROI. 

Through different stages in a buying cycle, here are some tips for more effective webinar marketing and how to pick a platform suitable for you.


Awareness: show your expertise via hosting a webinar

Hosting a webinar has become a direct and effective way to nurture leads. Webinars with engaging content may save you the hassle from the early stage of awareness-building and bring customers down the funnel to build a closer relationship. Strike up a conversion with potential customers as an expert. Not every brand in an industry is hosting online events to share deeper content. 

Be a professional pioneer in the field. Start hosting regular webinars to position your brand as a leader by sharing the brand vision and contributions to the industry. Then, as you give insights that tag into consumers' scenarios, you also add value to both the products and the brand, thereby creating demands for your products, lifting the brand image and credibility. What's better to establish the first impression as an industry pioneer? 


Consideration: segmentation, dive deep and educate

By all the research and development of your product and service, it is almost certain that you would have so many thoughts and rationale behind it to share. But when to share what? Through the lead generation stage, reach your audience with different content angles pinpointing the problems they might be facing and where your product can show up, clear the mess up! The bait that brings the attendees here in your webinar is a solution to the problem. Now, grab the chance to dive deeper with individuals - sentimentalize your audience by demographic, psycho graphic and behavioral data. Talk to them from a preferred angle to educate them about product features. You should also make use of the interactive capabilities of the webinar platform to engage better. For example, a poll can be a mini-game to reveal facts, while a Q&A gives real-time responses to particular quests. 

Joining the webinar, to some extent, indicates their interests and purchase intent. Creating engaging experiences with potential customers can definitely make your brand stand out from competitors. To make it more explicit and easily understandable, you may also want to help them make comparisons, bringing them closer to purchase decisions. List the similarities and differences between yours and the available products in the market. Persuade in what scenario your product/service should be their go-to option. 


Action & retention: follow up 

After learning more about your brand and product, don't forget to give attendees more than a reason to act immediately. A limited-time discount code to shop or a free trial would be some good incentives to enhance the call to action. Distributing the stimulus during the webinar will keep your brand in the audience's mind for a couple more days, even after the webinar has ended. 

Time for some personal bonds! Webinar marketing speeds up consumer relationships building because you have even more conversations with these quality leads of audiences with intent. Some webinar hosting platforms allow you to have breakout rooms to socialize and exchange information with attendees. Remind attendees of this functionality between speakers or product sharing sessions because breakout rooms facilitate more intimate engagements, just for users to stay and raise some more specific queries. By interacting with speakers and moderators, users are one step forward to experience the service you provide. 

Follow-up actions to an event/webinar are vital to closing the loop. You may want to collect feedback via surveys to listen to your potential customers and improve your webinar content and marketing strategy. Review the survey results and the webinar dashboard, check the retention and engagement, as well as evaluate the event effectiveness. 

Within 24 hours after the event, we suggest sending automatic tailored messages to thank attendees and remind them of the exclusive webinar offer. To be caring enough, share newsletters of topics they are most concerned with (to remind them of their needs and your products from time to time). With the integrated communications alongside the webinar, generating demand is more manageable, and the buying cycle can become more compact. 

You can eventually build a micro-business community by hosting regular webinars, live or recorded to view on-demand, gradually educate your consumers, and turn them into customers or even evangelists of your service! 


How to pick a good webinar hosting and marketing platform? 

When choosing a webinar platform to host, keep your eyes on the webinar functions and consider their webinar marketing tools. A good platform helps foster communication with your audience throughout the buying cycle. And from before, during and after the webinar, it assists you with all the planning and follow-up work. These integrated benefits the data analytics and give way to a loyal relationship with potential customers.  

An integrated webinar platform, like EventX, can leverage the technology to maximize your data synergy for better CRM while minimizing work and efforts. On the one-stop solution, generate leads with landing page builder, set up email automation for your invitations/countdowns/follow-up messages/newsletters. While every attendees' behavior is traceable, check the consolidated analytic dashboard with insightful reports to your needs in just a few clicks. We simplify the complex checklists in hosting a webinar and webinar marketing to ensure you get them right in place, with customization template options. 

Capture and nurture leads with us! Interested in our solution? Get in touch with our webinar specialists to learn more.

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